Delivery Information

Order Management
You may cancel or make changes to your order as long as the order has not been shipped. To do so, please contact us through the phone number or email shown at the top of this page. You can view your order history and order status by logging into your PayPal account and clicking on the "History" link. 

Sales Tax
Residents of California pay a 8.00% sales tax on the purchase amount. Orders shipped outside of California are not subject to any sales tax. 

Customs & Duties
For purchases shipped outside of the U.S., you should consult the customs legislations of your country. We do not take responsibility for duty fees, brokerage fees and shipment delays due to customs, if any. 

Shipping Fees & Delivery Times
All shipping services used by Orealo provide a tracking number and insurance for the cost of your package.UPS and USPS shipping services are used for most packages unless other services are specifically arranged. Express and international shipments will have additional shipping and handling charges applied.In the event that multiple orders are placed with the same shipping destination and on the same account, orders will be combined and shipping fees will be adjusted, unless otherwise requested.
For all orders, an additional 0-2 business day processing time is required.